luni, 29 decembrie 2014

How to manage negative social media comments and complaints

How to manage negative social media comments and complaintsk

Social media may be a powerful tool for brands of all, as long as they know how to communicate with the customers. Social media helps brands to connect with their public, increase brand awareness, website traffic and ultimately increase sales. Dealing with negative comments and complaints from customers is maybe the most unpleasant thing to do as a social media specialist.

How to manage negative social media comments and complaints
In the infographic below, you will find some great tips to handle negative comments and complaints in social media. 

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About Balaban Madalina

Digital and social media lover.

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